1. Overview
This Refund Policy applies to services purchased from CENTRICFOCUSTECH LTD through our website or through other authorized communication channels.
CENTRICFOCUSTECH LTD provides digital services including:
- Guest Posting Services
- Digital Marketing Services
- Website Design & Development
- Related digital consulting and support services
Because our services may involve customized work, third-party placements, staff time, content creation, development work, and other resources, refunds are considered according to the circumstances of each individual project.
2. Service Cancellation
Clients may request cancellation of a service by contacting us as soon as possible.
If work has not started, we may, at our discretion, provide a full or partial refund depending on the payment terms agreed for the particular service.
Once work has commenced, the refundable amount may be reduced to account for work already completed, resources committed, third-party costs, or other non-recoverable expenses.
3. Guest Posting Services
Guest posting orders may involve content creation, publisher research, outreach, placement arrangements, and third-party websites.
Once outreach, content creation, or placement work has commenced, refunds may be limited to the portion of the service that has not been performed.
Where a particular placement cannot be completed, we may, where reasonably possible, offer an alternative placement or another appropriate solution.
Third-party publishing decisions, editorial requirements, website availability, or publisher changes outside our reasonable control do not automatically constitute grounds for a full refund.
4. Digital Marketing Services
Digital marketing services may involve strategy development, research, content production, campaign management, optimization, and other work performed over an agreed period.
Fees relating to work already performed are generally non-refundable.
Digital marketing results can depend on factors outside our control, including search engine algorithms, advertising platforms, market conditions, competition, and client actions. Therefore, payment for a service does not constitute a guarantee of a specific ranking, traffic level, lead volume, or revenue outcome unless expressly agreed in writing.
5. Website Design & Development
Website projects may require significant planning, design, development, testing, revisions, software configuration, and other resources.
Refund eligibility may depend on the stage of the project.
Where development work has already been completed, the amount relating to completed work may be non-refundable.
If a project is cancelled after work has begun, we may deduct the reasonable value of completed work and approved third-party expenses from any applicable refund.
6. Client-Requested Changes
Changes to project requirements after work has commenced may result in additional charges.
If a client changes the scope of a project, delays providing required materials, or requests substantial revisions beyond the agreed scope, the original payment may not be refundable for work already completed.
7. Non-Refundable Third-Party Costs
Certain costs may be paid to third-party providers on behalf of a project. Examples may include hosting, domains, software subscriptions, advertising platforms, publisher fees, plugins, themes, licenses, or other external services.
Where such costs are non-refundable from the third party, they may be excluded from any refund.
8. How to Request a Refund
Refund requests should be submitted by email and should include:
- Your name or business name
- Order or project details
- Date of purchase
- Reason for the refund request
- Any relevant supporting information
Send refund requests to:
or
9. Refund Processing
Where a refund is approved, we will generally process it using the original payment method where reasonably possible.
The time required for the funds to appear in your account may depend on the payment provider or financial institution.
10. Consumer Rights
Nothing in this Refund Policy is intended to exclude or restrict any rights you may have under applicable UK consumer protection law.
Where mandatory consumer rights apply, those rights will prevail over any inconsistent provision of this policy.
11. Contact Information
CENTRICFOCUSTECH LTD
Company Number: 17387108
Office 1584, 85 Dunstall Hill
Wolverhampton, United Kingdom
WV6 0SR
Phone: +44 7878 133808
Email: admin@centricfocustech.com
Email: info@centricfocustech.com